How to perform a FIC Enquiry ?

During the loan origination process, there is a specific step (Step 5 - Client) that determines whether a FIC Assessment is required, based on the configured expiry period.

Client Due Diligence step in the Client Step of Origination Workflow

If the assessment is not required, you must initiate a new FIC inquiry before proceeding further with the loan process.

This step involves performing a comprehensive Client Due Diligence assessment to ensure compliance with relevant regulations. The FIC Enquiry is mandatory only if the FIC Enquiry Configuration settings are enabled.

For more details on how to set up the FIC enquiry and ARMCP configuration, please click the link below.

App Configuration | Mobiloan User Guide

Select the New Enquiry button to get started.

Select the New Enquiry Button

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Step 1 - Confirm co-operation and DPIP / FPPO status

1. Conduct a thorough analysis of the client's cooperation and behavior to assign a risk indicator (High = Poor, Low = Good).

2. Ask the client relevant questions about their occupation and lifestyle to determine if they fall under the DPIP or FPPO categories.

3. Click the "TFS Checklist" button to initiate a real-time TFS list check against the FICA database.

Client Due Diligence Dialog (Step 1)

KYC - Question Guidelines

Consider the following questions when doing a risk assessment to determine the DPIP / FPPO Category:

1. Role-Based Questions:

   • "Are you currently holding or have you previously held a senior government position?"

   • "Are you a senior executive at a state-owned enterprise?"

   • "Do you hold a high-ranking position in any political party or international organization?"

2. Family and Close Associates:

   • "Are any of your close family members (e.g., spouse, parent, sibling) in a senior public role?"

   • "Do you have close business relationships with any prominent political or government figures?"

3. Timeframe and Recency:

   • "Have you held any senior public position within the last year?"

Should you find that the client is a DPIP individual, Mobiloan will require the following additional fields before doing the TFS Check (shown below)

DPIP / FPPO Client Indication

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Step 2 - Automatic Risk Assessment

1. When you click the "TFS Checklist" button, Mobiloan will automatically perform a live screening of the client against the TFS List.

2. The Risk Level and Score are based of the user defined RMCP (Risk Management and Control Plan)

3. A Client Due diligence (KYC) report is automatically generated and stored on the client's profile in Mobiloan.

Client Due Diligence Result

FIC ENQUIRY EVALUATION

• If the loan originator lacks the necessary permissions to perform a Client Due Diligence, the system will automatically request an evaluation from a qualified user.

• The evaluator will be required to approve the FIC Enquiry before proceeding.