How do I manage Unlinked Transactions?
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An unlinked transaction is a transaction that is not currently associated with a specific loan. This means it doesn't affect the client's loan balance until you link it.
In some cases, unlinked receipts might occur due to reversed or canceled loans for those promissory notes in an "UNKNOWN STATE" .
Benefits of Unlinked Transactions:
Organized Record-Keeping: Unlinked transactions ensure accurate record-keeping for future reference, even if they're not immediately linked to a loan.
Flexibility: Any transaction can be unlinked from a specific loan and also a client. This feature allows you to move transactions between loans and clients and thereby correcting balances.
In some cases, a receipt may not be linked to a specific loan, often due to a reversed or canceled loan while the debit order remained active.
As a result, the receipt does not affect the client's loan balance but instead creates an unlinked receipt , leading to a financial discrepancy that must be resolved.
Open the loan that the over deduction relates to i.e. where the unlinked transactions are going to be assigned.
Create the refund transactions on this loan, one for each unlinked transaction.
You will be prompted to reopen the loan, you must accept.
After you have created the refund transactions allocate the unlinked receipts to the loan.
Select the unlinked transaction and move it to the overdue loan.
In simpler terms: Think of it like having an extra payment due to a mix-up. To connect this payment to the right loan, we create a temporary "placeholder" transaction to show the money coming back in. This lets us link the original payment to the loan and correct the issue.
