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  • Frequently Asked Questions
  • FIRST FLIGHT
    • What can the Mobiloan App Do?
    • What are the device requirements?
    • How much does Mobiloan cost?
    • Can I migrate to Mobiloan with an existing Amplifin subscription?
    • How do I reset my login password?
  • LOAN ORIGINATION
    • What are the various loan statuses?
    • How do I unblock a blocked loan?
    • How can I dispute a credit bureau listing that is incorrect ?
    • How to add Custom Informal Occupations ?
    • How to Retrieve and Authorize Electronic Bank Statements in Mobiloan
    • Why does Mobiloan remove the expense disclosure ?
    • How does Mobiloan Calculate the Minimum Expenses Required on an given loan?
    • How to capture the address of a client?
    • How to perform a FIC Enquiry ?
    • Why is Mobiloan allocating the surplus as an expense, and removing the NCR disclosure?
    • How to reverse a loan payout?
    • What is Management Hold Signoff Payout Alert?
    • How to create and link a FEZA Card to a client?
  • COLLECTION
  • What are the Benefits of a Ticketing System for Overdue Collections
  • What do the various collection ticket categories mean ?
  • How to update the status of a collection ticket?
  • How to view a summary of collection tickets?
  • TRANSACTIONS
    • What are the basic navigation shortcuts on the Client Ledger Screen?
    • How do I manually change the status of a loan?
    • How do I manage Unlinked Transactions?
    • How does Mobiloan manage adverse loans?
    • How do I post a manual receipt/refund ?
    • How to perform a wallet or eft refund?
    • What is a payout deduction?
    • How to resubmit a loan status to SACCRA?
  • How to Enable Auto - Handover and Auto - Write Offs.
  • MAINTENANCE
    • How to create a new device in Mobiloan?
    • How to generate a new enrolment link for a device?
    • How to create a new user in Mobiloan?
    • How can I modify the ID Number or Passport of an exiting Client?
  • troubleshooting
    • How to upload a diagnostic report ?
    • Why do outgoing voice calls go directly to voicemail?
    • How do I fix the time synchronization error on my Windows PC?
    • How to Grant Storage and Camera Permissions to the "Mobiloan" App on Android?
    • How to bypass the Mac Installation Warning?
    • Why aren't all users populating when selecting a branch manager in Branch Setup?
  • How to Clear Browser Cache for Various Desktop and Mobile Browsers
  • GENERAL
    • How to enable multi-factor login authentication ?
    • About Mobiloan - FIC Integration
    • What languages does Mobiloan support for contractual agreements?
    • How do I enable Multiple Mobiloan Containers on my Desktop PC?
    • How do I Contact Mobiloan Support?
    • How do I verify my Email Address?
    • How can I add cellphone numbers to SMS messages without triggering a Mobiloan warning?
    • Understanding and Leveraging the Search Results Screen in Mobiloan
    • How do I get started with Insurance Integration ?
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  • The loan repayment as a monthly expense
  • Enabling the feature

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  1. LOAN ORIGINATION

Why does Mobiloan remove the expense disclosure ?

PreviousHow to Retrieve and Authorize Electronic Bank Statements in MobiloanNextHow does Mobiloan Calculate the Minimum Expenses Required on an given loan?

Last updated 2 months ago

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During loan origination, an affordability assessment is done to determine a client's eligibility.

If the system identifies that the client's EXPENSES ARE BELOW THE REQUIRED NCR MINIMUM:

  1. Mobiloan will prompt the client to provide detailed expense information.

  2. This information is then used to generate an expense disclosure, which outlines the client's financial commitments.

  3. An Affordability Expense Disclosure Contract will be generated and will be available in the Loan Menu for the loan, once the client has signed for the loan.


The loan repayment as a monthly expense

To ensure that the client's financial records are sustainable, Mobiloan can add the loan repayment as an expense to the client's affordability.

In some cases, this may disqualify the need for a disclosure hence the removal of it altogether. (The affordability assessment is done before the loan product selection)

Note that, there is no specific field for 'Loan Repayment' as an expense, so Mobiloan will likely add it to a random expense such as Food / Transport.

This change is fully transparent. If you navigate to the Loan Menu > Affordability, you will notice a note indicating that the Expense Disclosure has been removed. Additionally, the qualifying expense amount has been added as an Expense Item, as illustrated below.


Enabling the feature

You may enable or disable this feature per client category by navigating to `Setup > Category` and selecting the affordability tab :

For more detailed information, please refer to the following user guide:

Affordability Options | Mobiloan User Guide
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When a clients expenses are below the NCR Minimum, an expense disclosure will be used.
Should the Calculated instalment disqualify the need for an expnse disclosure, Mobiloan will ask you to either keep or remove the disclosure.