How to resubmit a loan status to SACCRA?

If an adverse status, such as "Handed Over," has been resolved and you want to update the status on the Bureau Records, you’ll need to initiate a manual resubmission from Mobiloan to SACCRA.

Steps to resubmit to SACCRA:

1. Go to Maintenance > Loan > Loan Menu.

2. Click on the Resubmit to SACCRA button.

That's it! However, it's recommended to wait at least a week before initiating a new credit inquiry, as the bureau may require some processing time to update the records.