What do the various collection ticket categories mean ?

All collection tickets are organized into distinct categories, providing a clear and structured overview. Selecting a specific category displays a dedicated table that exclusively lists collection tickets relevant to that category, allowing for quick and efficient access to the information you need.

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Description

New Today

Displays collection tickets created on the current day.

Action Overdue

Displays collection tickets that require immediate action.

Actioned Today

Displays collection tickets that were addressed today.

Actioned Previously

Displays collection tickets that were addressed in the past.

Follow Up Today

Displays collection tickets requiring follow-up actions today.

Follow Up Future

Displays collection tickets with scheduled follow-up dates in the future.

Follow Up Overdue

Displays collection tickets whose follow-up dates have passed.

Rescheduled Today

Displays loans rescheduled on the current day.

Rescheduled Future

Displays loans scheduled for rescheduling in the future.

Rescheduled Lapsed

Displays loans whose rescheduled dates have passed.

Due Future

Displays loans with future due dates.

Temporarily Suspended

Displays collection tickets that are currently suspended.

Completed Today

Displays collection tickets closed on the current day.

Cancelled Today

Displays collection tickets canceled or written off today.

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